The same order gets keyed in again and again — the quote becomes a work order becomes an ERP entry becomes a packing slip becomes an invoice, and then a line in your customer's EDI portal. The floor is dialed in. Everything around it is held together by spreadsheets and the one person who knows how it all works.
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The parts ship on time. The friction is in everything around making them.
No two-year ERP replacement you'll never finish rolling out — just the specific fixes that pay off this quarter.
We start with one conversation. You walk me through a normal order — how a quote becomes a work order, how it hits the ERP, how it ships, how it gets invoiced, and where the same information gets typed twice. I listen for the repetitive and the manual, especially the glue between systems that don’t talk to each other.
A few days later you get a short, plain-English report: what’s costing you time, what fixes each thing, what it runs a month, and where to start. Most of it is connecting the ERP and tools you already pay for — EDI feeds that stop being hand-keyed, reports that build themselves, one clean entry point instead of five. Some of it I can build once and hand you with no new subscription. The report is yours either way.
It usually pencils out fast: retyping one customer order into the quote, ERP, packing slip, invoice, and portal can take 10–15 minutes each time. At 30–40 orders a week, that is most of a day gone to typing. We work it out from your real numbers on the call — the tools to stop it usually run around $75 a month, before anything custom gets built.
An illustrative example — not a specific client.
Take a 22-person packaging supplier. Orders from a key customer arrive in a portal, get retyped into the ERP, then get typed back into the portal again when the shipment goes out.
→ One portal-to-ERP bridge and a shipment update that writes back automatically. ~8 hrs/week back, and fewer order typos.
Book a time, walk me through how an order actually moves through the shop, and get back a plan to get those hours back — whether or not you ever hire me again.
Book the audit — $999